Returns & Exchanges
At Poppy & Peonies, we want you to love your new fashion finds, but if you're not completely satisfied, we offer a 30-day return policy for a full refund or exchange. Please ensure all items are in their original condition with tags attached to be eligible for a return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in the original packaging and include a copy of your packing slip to ensure faster processing at our warehouse.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once your return is received and inspected, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing